Faculty of Human Service

    Community Support Worker (CSW) Program - Diploma



  • Community Support Worker (CSW) Program

    The Community Support Worker (also known and referred to as CSWs) role is very diverse and very dynamic! CSWs assist clients who are dealing with persistent multiple barriers, social and economic challenges, addiction, abuse, chronic health conditions, grief and loss, and many other issues and needs that arise from everyday living. The value that community support workers bring to the interdisciplinary community-based service programs, is evidenced by the ever-increasing demand for graduated Community Support Workers in the human services field.


    Human services is a network umbrella, comprised of various organizations, agencies and government entities, developed to meet human needs. Individuals who choose a career in human services will be able to fulfill their strong desire to work in a “helping” profession where they will have the opportunity to make purposeful and meaningful contributions to another person’s growth, self-worth, empowerment and well-being.


    First College is dedicated to preparing students to become skillful and successful human service professionals. Integrated in the design of this 49-week accelerated program, is a foundation of knowledge consistently guided by the principles of ethics, humanistic approaches, structures of social justice, fundamentals of sociology and psychology, conceptual frameworks of lifespan perspectives, and strengths-based, person-centered wellness models.


    During their journey of learning and developing essential skills and professional competencies in the Community Support Worker (CSW) program, students are also afforded the opportunity to embark on an intentional discovery of personal learning, where self-reflection, and self-awareness will naturally lead them to focused action. Students will find that as a graduate from the First College Community Support Worker (CSW) program they will be fully competent, confident and career ready.


    Students in the Community Support Worker program will participate in a practical experience that is offered at the end of the program. The Practicum consists of 180 hours that is completed over a 6 week period. In these practicum settings, students will transfer their knowledge to actual work in the field of human services. Students will have opportunities to synthesize, integrate and apply practical skills from the formal training they learned throughout the program, and students will also benefit by the many opportunities for networking and making important contacts within the community based programs they will be assigned to.


    Community Support Worker (CSW) program was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

  • Program Overview

    Note: First College will provide FREE training in CPR, First Aid, Food Safe, ASIST Training (Applied Suicide Intervention Skills Training), SIVA Training (holistic non violence prevention), and Student Practice Education Core Orientation (SPECO) before Practice Education.



    What we provide:

    • Flexible Course Schedule - ONLY 2.5 days (20 hours in total) a week
    • Highly Qualified & Professional Instructors
    • Scholarship and Subsidy Available
    • Small Class Size With State-of-the-Art Lab Facilities

    • Student Loan Available


    What is your future opportunity?

    (Career Opportunities)

    • Aboriginal community services

    • Adult community-based programs

    • Alcohol and detox facilities

    • Community and mental health

    • Community living

    • Child and youth services

    • Disability and special needs services

    • Family support services

    • Mental health agencies

    • Pregnancy and outreach

    • Residential support

    • Shelter support programs

    • Supportive care


    What you will receive:

    • Community Support Worker (CSW) Diploma

    • All certifications necessary to be employed within the BC Community Support System

    The Entry Level Salary up to $24.00 per hour

  • Community Support Worker (CSW) Program Cost

    Note: First College will provide FREE training in CPR, First Aid, Food Safe, ASIST Training (Applied Suicide Intervention Skills Training), SIVA Training (holistic non violence prevention), and Student Practice Education Core Orientation (SPECO) before Practice Education.

    Student Loan Available
    Students will receive $1,000.00 CAD off for January 2020 intake ONLY (Domestic Students)



    Application Fee - $150.00 CAD
    Tuition Fee - $12,500.00 CAD
    Textbook Fee - $2,600.00 CAD

    Total Cost: $15,250.00 CAD


    Application Fee - $150.00 CAD
    Tuition Fee - $13,500.00 CAD
    Assessment Fee & Administrative Fee - $100.00 CAD
    Textbook Fee - $2,600.00 CAD

    Total Cost: $16,350.00 CAD

  • Community Support Worker (CSW) Program Admission Requirement

    First College admits applicants on a first-qualified basis, whereby applicants must meet one of the following two admission criteria:


    1. The student has graduated from grade 12 or equivalent (B.C. high school diploma, B.C. Adult Graduation Diploma, General Education Development) or an equivalent secondary school completion from another jurisdiction.


    2. The student has a mature student status: at least 19 years of age and proof of completion of Grade 10 English. Please note: College courses determined to be equivalent to completion of Grade 10 English (or higher) by post-secondary institutions are accepted and applicants must submit transcripts to evidence completion. A minimum of a C grade is accepted.

  • English Language Competency Requirements

    First College admits applicants whose first language is not English. Applicants must submit evidence of one of the following test scores:

    Applicants whose first language is not English

    Standardized English language proficiency test score from an authorized assessment centre

    Evidence of one of the following test scores:

    1. Canadian Language Benchmark Placement Test (CLB PT): test within the last year: Listening 6, Speaking 6, Reading 5 and

    Writing 5.

    *** Please note: A CLB Report Card from a LINC Program may also be accepted.


    2. Canadian English Language Proficiency Index Program (CELPIP – General): test within last 2 years; Listening 6, Speaking 6, Reading 5, and Writing 5


    3. International English Language Testing System (IELTS): Academic or General – test within last 2 years: Overall score of 5.5 with a minimum of 5.5 in Speaking and Listening, and no score lower than 5 in Reading and Writing.


    4. A minimum of 60% on the First College language assessment prior to enrolling.

  • Practice Education (Practicum) Requirements

    Requirements are due prior to the first day of Practicum, the Student Service Department will assist you with obtaining necessary documentation.


    1. A Criminal Record Check Clearance
    A criminal record check clearance from the B.C. Ministry of Public Safety and Solicitor General’s Criminal Records Review Office. First College’s admission offices will provide applicants with instructions and forms for applicants to submit to the Solicitor General’s Office and a deadline for the College to receive the clearance letter.

    2. A Tuberculin Skin Test (also called a Mantoux tuberculin test) performed by CDC or physician
    A tuberculin skin test (also called a Mantoux tuberculin test) is done to see if you have ever been exposed to tuberculosis (TB). The test is done by putting a small amount of TB protein (antigens) under the top layer of skin on your inner forearm.

    Practice Education Requirements Provided Free by First College:

    CPR, First Aid, Food Safe, ASIST Training (Applied Suicide Intervention Skills Training), SIVA Training (holistic non violence prevention), and Student Practice Education Core Orientation (SPECO) before Practice Education.

  • 2019/2020 Date and Schedule

    Kelowna Campus

    Questions? E-mail us at enrollment@firstcollege.ca


    The enrollment deadline for January 2020 intake is Friday, November 29, 2019

    January 8, 2020 to December 18, 2020

    (49 Weeks Without Breaks, 20 hours a week)

    Wednesday from 8:30 a.m. to 4:30 p.m.

    Thursday 8:30 a.m. to 4:30 p.m.

    Friday 8:30 a.m. to 12:30 p.m.

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